Does it start in the upper left with the 1st task in an oval?
Create a simple flowchart of the process for sending a package to someone (based on practices discussed in Measure Phase, Lessons 2b, slides 17-25).
Some questions to help guide your work (this is NOT a complete list). If you answer “No” to any of the questions below, you should revise your work BEFORE submitting it:
Does your flowchart have at least 2-3 times as many steps as what you’d find in a SIPOC diagram, which has max. 10 process steps?
Does it start in the upper left with the 1st task in an oval?
Does it end in the bottom right with the last task in an oval?
Are all items stated as brief phrases (not full sentences) and start with an action word?
Do all diamonds contain a question mark?
Are Yes/No labels embedded in the arrows and located close to the diamond?
Does the process flow from left to right and top to bottom?
Are all items organized in a clear row/column structure?