What does the brand promise recommendation reveal about what researchers experienced and concluded from their study?

From the Akron’s Children’s Hospital, Part A case, answer the following questions:
What is the management-research question hierarchy for Akron Children’s Hospital?
What are the advantages/disadvantages of an observation study for this research?
What does the brand promise recommendation reveal about what researchers experienced and concluded from their study?
If you were designing such an observation study, what would you direct researchers to record/look for/listen for?
What ethical issues would surface in hospital studies in general and this study in particular?
The primary goal of the thread is to thoroughly answer each of the case study questions. Some
answers may require a paragraph-style response, whereas others will be best answered with a
table or bulleted points. Use the response style that is most appropriate to answer the individual
question while ensuring the following are met:
 Each thread will consist of 800 – 1000 words that answer all the assigned case study
questions, include 1 biblical application/integration (no more than 10% of the total
response) and across all the questions use at least 5 different peer reviewed sources.
 Each case has multiple questions and each question response must be supported with at
least 1 peer-reviewed source.
 Use proper grammar and current APA format.